Terms of Service

Last updated: 10 November 2026

These Terms apply to PlaySat Remote (the “App”), published by the independent developer using the name Playsat, based in Stockholm, Sweden (“we”, “us” or “our”). Playsat is the publishing name, not a statement that a limited company operates the App. Contact: info.playsat@gmail.com.

These Terms cover PlaySat Remote on Android and, when released, iOS. They do not replace the separate terms or privacy information for PlaySat TV. By using the App, you agree to these Terms, subject to your mandatory legal rights and the applicable app-store terms.

1. Features and compatibility

PlaySat Remote lets you discover, pair with and control compatible televisions and streaming devices. Depending on the device and platform, it provides navigation, power commands, volume and channel controls, media controls, text entry, app shortcuts, touchpad or pointer control, local-media casting and access to screen-mirroring options.

Features depend on the phone, TV, operating system, firmware, receiver software, media format, network and permissions. A supported TV brand does not mean every model or feature is supported. Power-on normally requires a supported wake method and network standby settings; the App cannot turn on a TV disconnected from power. App lists may depend on information exposed by the TV, and some apps cannot be launched remotely.

Local control and casting generally require your phone and TV to be on the same local network. Screen mirroring may use a phone's built-in wireless-display feature or a separate service such as Smart View or Google Home. Availability and any additional setup are shown in the relevant flow. The App cannot bypass content protection or guarantee that protected video or audio can be mirrored. Buying Pro unlocks supported App features; it does not add missing hardware or TV capabilities.

PlaySat Remote does not supply TV channels, films, IPTV subscriptions or subscriptions to streaming services. Content services may require their own accounts or payments.

2. Permitted use

You receive a limited, non-exclusive license to use the App on devices you own or are authorized to use, subject to these Terms and the rules of the store from which you obtained it. You retain rights granted by applicable law and by any open-source licenses included with the App.

Only connect to devices you are authorized to control. You must have permission to display or transmit the content you cast. Do not use the App unlawfully, interfere with other people's devices, distribute altered copies as our product, bypass purchase verification or use stolen purchase credentials. Restrictions on copying, modification or reverse engineering apply only to the extent permitted by law and do not override applicable open-source licenses.

PlaySat Remote is independent and is not endorsed by, sponsored by or affiliated with TV manufacturers or streaming-service providers. Third-party names, logos and artwork identify compatible devices or services and belong to their respective owners.

3. Free and Pro

Free features at launch

• Discover and pair with supported TVs, with one active saved TV in the free tier. You can replace that TV; the limit is not a permanent lock to the first device.
• Directional navigation and OK, Back, Home and Menu; supported power, wake, volume, mute and channel controls.
• Number and colour keys, playback controls, inputs, TV guide, channel list and information where supported.
• Connection status and reconnection, TV information and renaming, available languages, vibration, key hints, Wi-Fi help and support.

Pro features at launch

• Use multiple saved TVs without the free tier's single-TV limit.
• Phone keyboard, touchpad, mouse/pointer and scrolling, with supported sensitivity controls.
• TV app lists and artwork, app launching, and Netflix and YouTube shortcuts.
• Photo and video casting, supported audio playback, screen-mirroring access and the local media viewer used with mirroring.

Compatibility conditions in section 1 apply to both tiers. Free users may see dismissible Pro invitations at startup or when opening a remote, and an upgrade screen when selecting a Pro feature. These invitations do not charge you and can be closed to continue using free functions.

4. Purchases, price and restoration

Pro is offered as a non-consumable, one-time in-app purchase when checkout is available. There is no recurring subscription, automatic renewal or free trial that converts into a charge. The planned base price is USD 15; the final price, currency and applicable taxes are shown by the store before you confirm. Local prices may differ. Later changes to the price for new buyers do not create another charge for an existing valid purchase.

Google Play processes Android purchases; the Apple App Store processes iOS purchases when that version is available. We do not receive your full payment-card details or store-account password. Pro is activated after purchase verification. Pending, cancelled or invalid transactions do not unlock Pro. An internet connection is required for purchase and restoration.

A valid Pro purchase can be restored after reinstallation or on another compatible device using the same purchasing store account and platform. Use Restore purchases in the App. A purchase on Android does not unlock iOS, and an iOS purchase does not unlock Android. A PlaySat TV purchase does not unlock PlaySat Remote. Optional Family Sharing of the Pro in-app purchase is not offered; this does not restrict any rights the store must provide under its applicable usage rules.

Uninstalling does not cancel a one-time purchase or automatically refund it. Store-confirmed refunds, revocations or fraudulent transactions can remove Pro access after verification. A temporary verification outage is not itself proof that a valid purchase has been revoked; contact support if restoration fails.

“One-time” describes the payment model. It does not promise that every future device will be compatible, that third-party services will remain unchanged or that a discontinued platform will be supported forever. We will not turn an existing valid Pro entitlement into a subscription merely by changing these Terms. Your mandatory rights concerning purchased digital content, functionality and updates remain unaffected.

5. Refunds and consumer rights

For an Apple purchase, use Apple's refund service. For Google Play, use Google Play's refund help or contact us for assistance with a developer-handled request where available. Eligibility and processing depend on the store's procedures and applicable law.

Nothing here removes your statutory rights, including rights where digital content is faulty, not as described or not supplied. Where a right of withdrawal applies, immediate digital delivery affects it only when the legal conditions for doing so have been met, including any required express consent and acknowledgment. Simply reading these Terms does not waive that right.

6. Privacy, stores and third-party services

Our Privacy Policy describes local TV data, casting, support, app artwork and purchase verification. It is information about processing, not a blanket consent to unrelated data collection.

Your store, TV, streaming services and any external mirroring service have their own terms and privacy practices. For an iOS App distributed under Apple's standard license, the Apple Standard EULA governs the software license. These Terms supplement the product and purchase information and do not replace that EULA or override mandatory store rules. We provide PlaySat Remote support; Apple is not the App's support provider.

7. Updates and availability

We may provide fixes and updates and adapt the App to operating-system or TV changes. Install relevant updates and maintain supported devices to keep using the App safely. We cannot promise uninterrupted service or universal compatibility. If a change materially affects paid functionality, we will provide information and any remedy required by applicable law. Necessary security and conformity obligations are not excluded by this section.

8. Responsibility

You are responsible for choosing the correct TV, protecting access to your phone and network, and checking what is visible or audible before casting. Notifications and other private information may appear on the TV during screen mirroring.

To the extent permitted by law, we are not responsible for failures caused solely by independent networks, unauthorized device changes or third-party services outside our control. This does not exclude responsibility where the law makes us responsible, or limit liability for fraud, intentional misconduct, gross negligence, personal injury where liability cannot be excluded, or mandatory consumer remedies. No blanket waiver of statutory warranties or arbitrary cap on your consumer rights is created by these Terms.

9. Ending use and misuse

You may stop using and uninstall the App at any time. If there is evidence of unlawful use or serious misuse, access may be restricted to the extent necessary and lawful. A purchase-verification problem can be reviewed through support. We do not reserve a general right to cancel a valid paid entitlement without a lawful reason or any remedy required by law.

10. Law and disputes

These Terms are governed by Swedish law, without removing mandatory protections available under the law of your usual country of residence. No exclusive Stockholm court requirement prevents you from using a court or consumer complaint procedure available to you by law.

Please contact us first so we can try to resolve a problem. Consumers may also contact an appropriate consumer adviser or dispute-resolution body. In Sweden, information about eligible disputes is available from Allmänna reklamationsnämnden (ARN). Access to these procedures does not remove your right to use the courts.

11. Changes to these Terms

We may update these Terms to reflect App changes, store rules or legal requirements. The date above identifies the version. We will give appropriate notice of material changes and obtain agreement where required. An update will not retroactively remove mandatory rights or the core entitlement of a valid existing Pro purchase.

12. Contact