Privacy Policy

Last updated: 10 November 2026

This Policy explains how PlaySat Remote handles information. The responsible developer uses the publishing name Playsat and is based in Stockholm, Sweden. Playsat is an independent developer's publishing name, not a statement that a limited company operates the App. For privacy questions, contact info.playsat@gmail.com.

This Policy covers the Android App and, when released, the iOS version to the extent that the described features are offered there. It does not describe PlaySat TV's separate playlist, media-player or activation services. Permission names and available functions differ by platform.

1. TV connections and locally stored information

To find and control compatible TVs, the App processes information from your local network, including TV names, manufacturer and model, platform, network service identifiers, local IP addresses and MAC addresses when available. MAC addresses may be used to send a supported network wake command. Network availability is checked to provide Wi-Fi help and restart discovery when a connection becomes available.

The App stores saved TV details, names you assign, connection preferences, pairing tokens, certificates or other authentication material needed by the selected TV protocol. It also stores language, vibration and sensitivity preferences, known TV apps and launch routes, and the free tier's selected TV. Pairing material is used to authenticate to your TVs, not as a PlaySat user account.

Remote commands, typed text, pointer movements and app-launch requests are sent to the TV you choose. Text entered in the keyboard is therefore disclosed to that TV and the receiving TV app. PlaySat Remote does not send a copy of that text to a PlaySat server. The App may learn app names or identifiers from installed-app information or the app currently reported by your TV. This information is used to display and launch TV apps.

2. Photos, videos, audio and screen mirroring

When you select media, the App uses the file or content access you grant through the system picker. It does not require unrestricted access to your entire photo library in the current Android version. It may process the selected file's name, format, size and playback metadata to display or deliver it.

For supported local casting, media is served from your phone to the selected receiver over the local network. The receiver receives the media and associated playback information. The App may create a temporary copy in its private cache to make the file available during playback. Normal stop or replacement flows remove these copies; interrupted sessions can leave files until later cleanup, clearing app data or uninstallation. We do not upload these local media files to our servers.

Screen mirroring uses the device or service selected in the App, such as a phone's wireless-display feature, Smart View or Google Home. Start and approval flows are controlled by that system or service. Everything it mirrors, including notifications or private information visible on screen, may be seen on the TV; supported playback audio may also be transmitted. PlaySat Remote can display selected media in its own viewer while that service mirrors the screen.

The current Android App does not request microphone or camera access and does not itself record a mirrored screen. A separate mirroring service has its own permissions and privacy practices. Stop the mirroring session in that service when finished. The TV and receiving apps may process content under their own policies.

3. TV app names, icons and internet lookups

App names and icons may come from your TV, bundled artwork or an internet lookup. To obtain artwork for a known Android app identifier, including a fallback for some TV apps, the App may request its public Google Play listing and download its icon from the referenced image host.

That request discloses the requested app identifier or image path and normal connection information, such as your public IP address, to Google or the image provider. It is not a submission of your complete TV app list to a PlaySat server, but individual lookups can reveal which artwork is being requested. Downloaded icons and names are cached locally to avoid repeated requests.

4. Pro purchases and verification

Pro is an optional one-time purchase, not a subscription. Purchases are processed by Google Play on Android and by the App Store on iOS when available. We do not receive full payment-card numbers, bank credentials or Apple/Google account passwords.

While checkout is unavailable, the planned purchase-verification service is not used by the App. When purchases are enabled, verification and restoration require information such as the platform, App identifier, product identifier, store purchase token or transaction reference, purchase validity and an App-generated installation identifier. A verification server also receives normal request information such as public IP address and request time. The installation identifier is used to deliver verified Pro access to an installation, not to track you across other developers' apps.

The store is consulted to verify the purchase and its status, including a refund or revocation. The App stores verified entitlement information locally. Server-side purchase records are used to provide restoration, prevent fraudulent unlocks and handle purchase issues. A new installation can restore a valid purchase from the same store account on the same platform; you do not need to create a PlaySat account.

5. Feedback, support and technical diagnostics

The in-app feedback form opens your email app so you can review and send the message. It includes the description you enter, optional name and email, App version, selected TV model/platform and connection/status information. It is not sent to us merely because you opened the form. Your email provider also handles the email you choose to send.

If you contact us, we process your message, contact details, attachments and any purchase or device information you choose to provide to investigate the issue. Do not send pairing secrets, store passwords, payment-card details or unnecessary identity documents. The App may write technical diagnostics to the device's system logs; the current build does not contain a dedicated automatic crash-reporting or general usage-analytics SDK such as Sentry or Firebase Analytics. Google Cast's separate processing is described below.

When you open our website, its host or security provider necessarily processes connection information to deliver and protect it. If you use the portal's contact form, the submitted information is handled by the portal and its form provider as described in the portal's existing policy. These two PlaySat Remote legal pages do not themselves include analytics scripts, tracking pixels, cookies or local-storage code.

6. Permissions and device features

• Network and Wi-Fi state: discovering TVs, communicating with them, identifying network availability and showing Wi-Fi assistance.
• Local network access, where the platform asks for it: finding and connecting to compatible TVs.
• Selected media access: reading the photo or video you choose through a system picker.
• Playback service and power-management features: maintaining an active casting/playback session and its controls.
• Vibration: optional tactile feedback for remote buttons.
• Mirroring approvals: managed by the device or mirroring service you open, rather than a silent screen recording by PlaySat Remote.

You can stop sessions and manage permissions in your device settings. Refusing access may prevent the related feature from working. The App does not request access to contacts or precise GPS location in the current Android version.

7. Providers, sharing and advertising

We do not sell personal data or use it for targeted advertising. We share or transmit information only as needed for the functions below, or where legally required:

• Your selected TV and receiver: pairing, commands, text, selected media and playback information.
• Google: Google Play purchases, public app-artwork requests and the Google Cast Android SDK. The Cast SDK sends technical information about discovery, sessions, mobile devices and the client app to Google. Google describes these logs as anonymous, encrypted in transit and used for aggregate SDK improvement. The SDK does not provide an app-level opt-out or deletion control for those logs. See Google's Cast data disclosure and Google's Privacy Policy.
• Apple, where applicable: distribution, store transactions and related verification under Apple's Privacy Policy.
• Providers used for hosting, security, email and support: information needed to deliver the website, handle correspondence and, when enabled, operate purchase verification.
• Services you choose to open: for example a mirroring app, an app store, support website or a streaming app on your TV. They process information under their own policies.
• Legal recipients: information required to meet a legal duty, protect users or establish, exercise or defend a legal claim.

We use appropriate contractual arrangements for providers processing personal data on our behalf. Independent platforms may act as separate controllers for their own services. The App does not currently use RevenueCat, Firebase Analytics or Sentry; those services are not implied merely because another remote-control app uses them.

8. Purposes and legal bases

Where data-protection law applies, we process information necessary to deliver requested App functions and verified purchases on the basis of performing the relevant contract. We rely on legitimate interests for proportionate security, abuse prevention, troubleshooting and handling service enquiries, taking account of your rights. Processing needed for accounting or responding to lawful requirements is based on legal obligations. Where a particular activity requires consent, we request it separately and allow withdrawal.

A device permission is a technical control and is not automatically consent to every kind of personal-data processing. Optional media selection or support contact is your choice. If information necessary for pairing, a purchase or a support request is not provided, we may be unable to complete that particular function. We do not use personal data to make advertising profiles or decisions producing legal or similarly significant effects. Purchase checks determine whether the requested entitlement is valid; contact support to dispute a result.

9. Retention, local cleanup and deletion

• Saved TVs, preferences and pairing data: kept on the device while needed for your saved connections. Removing a TV clears the relevant saved connection through the App; clearing all App data or uninstalling removes its local data. Some separately cached artwork or app history may remain until its cache/data is cleared. The current Android App disables its own backup and device-transfer backup.
• Selected media cache: temporary copies are used for playback and cleaned as described in section 2. Clearing App data removes remaining local copies; original media you selected is not deleted by this cleanup.
• App artwork: cached on the device until cleared, removed by the operating system or deleted with App data.
• Verified purchase records, when enabled: retained for as long as necessary to provide the ongoing one-time entitlement and restoration, and afterward only where needed for refunds, fraud prevention, disputes or legal duties. Uninstalling does not cancel the store transaction or automatically delete such server records.
• Support correspondence: retained while the enquiry is being handled and for the period reasonably needed for follow-up or associated disputes; any longer retention must have a specific legal or operational justification.
• Website and verification security logs: retained only as long as necessary for delivery, security and investigation, with access limited to those purposes. Provider-specific retention follows the relevant service arrangements and policies.

We review information held for these purposes and delete or anonymize it when no longer needed, unless continued retention is legally required. Some store records remain with Apple or Google under their own retention policies. Requests concerning those independent records should also be addressed to the relevant provider.

10. Security and international processing

We use measures appropriate to the information, including app-private storage, protected pairing credentials where supported and HTTPS for the planned purchase-verification service. Local TV protocols differ: some discovery, control or media-delivery traffic uses unencrypted local HTTP or other device-specific protocols. We therefore do not claim that every phone-to-TV transmission is encrypted. Use a trusted network and approve pairing requests only for devices you recognize.

Providers may process information outside Sweden or the European Economic Area. Where a transfer of personal data for which we are responsible requires safeguards, we use an applicable adequacy decision, standard contractual clauses or another lawful transfer mechanism. You can contact us about relevant recipients and safeguards. No storage or network system can be guaranteed completely secure.

11. Your choices and rights

Depending on applicable law, you can request access, correction, erasure, restriction or portability of personal data, object to processing based on legitimate interests and withdraw consent where it is the basis for processing. Withdrawal does not make earlier lawful processing unlawful. Rights may be limited where continued retention is necessary to meet a legal obligation or handle a legal claim.

Email info.playsat@gmail.com with the subject PlaySat Remote Privacy Request. Explain your request and include only enough information to locate the relevant support or purchase record. We may request proportionate information to verify that the request concerns your own data. Do not send store passwords or complete card details. We respond within the applicable legal deadline.

There is no PlaySat Remote user account to delete. You can clear local App data without contacting us. If you request deletion of server-side entitlement information, we will explain any effect on restoration and any transaction records that must remain; we do not require you to abandon statutory rights to make a request.

If you have concerns about how your information is handled, please contact info.playsat@gmail.com so we can help and investigate. You also have the right to lodge a complaint with a competent data-protection supervisory authority.

12. Children

PlaySat Remote is a general-purpose remote-control tool and is not specifically directed at children. We do not knowingly solicit children's personal information. An adult should supervise purchases and the selection of content to cast. If you believe a child has sent personal information to us, contact us so we can assess and handle the request under applicable law.

13. Changes and contact

We update this Policy when the App or our data practices change. The date above identifies the current version. We will give appropriate notice of significant changes and request consent when required before introducing processing that requires it.